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Legal

Privacy Policy

Last updated: January 2025

Introduction

ARCUS, a product of Askaris Cyber Security LLC ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Contact information (name, email address, phone number, company name)
  • Enquiry details when you contact us or request a demo
  • Any other information you choose to provide

Information Collected Automatically

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and time spent on our website
  • Referral source and search terms used
  • Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide customer support
  • To send you information about our products and services (with your consent)
  • To improve our website and user experience
  • To analyse website usage and trends
  • To comply with legal obligations
  • To protect against fraudulent or illegal activity

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Third parties who assist us in operating our website and conducting our business
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational security measures to protect your personal information, including:

Encryption

TLS encryption for data in transit

Access Controls

Restricted access to personal data

ISO 27001

Certified information security management

Regular Audits

Ongoing security assessments

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your personal data
  • Portability: Request transfer of your data to another service
  • Withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: arcus@askaris.com

Address: Office 202 Palace Towers 1, PO Box 75971, Dubai Silicon Oasis, Dubai, UAE

Phone: +971 4 326 2822